Terms & conditions
Please read carefully the information below, if you are not satisfied on any parts contact us for clarification.
- Company details :
Prague Weekends s.r.o. (Travel Agency and Event Management)
V Jircharich 152/ 14
110 00 Prague 1, ICO: 24839787
Phone: +420 737 566 455
Prague Weekends s.r.o. is an organiser of the activities not a direct supplier of such activities. The services are supplied by our licenced activity partners.
- Booking Terms and conditions
Bookings can be made either via our webpage by filling in the booking details in each section, or by telephone, or email. Upon reception of the booking details each group will receive a full itinerary of the booking together with all the information hereby relevant.
Events and accommodation
There are no additional payments to be paid to Hotels / Apartments / Hostels on arrival. Outstanding balance payments are to be cleared upon pre –agreed terms.
We usually require approximately 15% deposit on booking confirmation, this deposit is only refundable if we fail to supply the service allocated to the client.
If the booking is canceled upon giving Prague Weekends s.r.o. adequate notice without Prague Weekends s.r.o. incurring costs from suppliers, the deposit can be used as a credit towards a future travel to Prague. Such travel must be made inside the same year the deposit was paid, after the year finishes it cannot be used and the deposit will not be refunded.
The balance payment is to be paid at the latest three weeks prior to arrival by bank transfer or card.
By providing the card details, the card holder is deemed to have read and agreed to the booking terms as described above.
In cases where Prague Weekends s.r.o. fails to provide the service allocated, the client will be fully reimbursed.
Please notice ; Individual cancelation terms will apply by Hotels / Apartments / Hostels, these differ from location to location and will be available on request.
Payment of deposit
Approximately 200EUR or 15% of total price holding deposit will be required upon booking confirmation. Considering the high season in spring months the booking deposit might be roughly equal to the accommodation price that is not refundable for such dates.
There are several forms of payment that we may accept:
A. Credit or Debit card payment through our on-line 3D secure payment gate.
You will receive a link for 3D secure card payment. You will follow the instructions and complete the payment.
B. Credit or Debit card payment through our on-line terminal.
You can call us your card number and expiry date and we can proceed the payment directly with our card terminal.
In case of higher amount to be paid is required to fill in the mail order.
The terminal might be also used directly at our office.
The card will be always debited only for the agreed transaction.
C. Bank transfer
Please notice sufficient time is required for international transaction, usually it takes 3-5 working days!
You will receive an invoice with all the essentials for the international transaction.
Prague Weekends s.r.o. does not provide any insurance. Please make sure that you are covered by adequate travel insurance from your own country including coverage for cases of participation in any extreme sport activities.
Participants in relevant activities will be asked to sign a disclaimer form. Signing of such form is conditional for participation in the activity, failure to do so will mean automatic non - participation in that event, and non - refund of money paid.
- www.praguestagweekend.com website.
The contents of this website is to our knowledge as accurate as possible. We reserve the right to change the content of our website at any time.
- Data Protection Policy (GDPR)
In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, any special needs/dietary requirements etc.
We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as your tour guides, activity suppliers, hotels, transport companies etc. The information may also be provided to security or credit checking companies, public authorities if required by them, or as required by law.
Those suppliers use of your information is subject to their policy, both in respect of your booking and any future marketing, and is their responsibility. Please ask either us or them for a copy of this if you would like to see it.
You are entitled to a copy of your information held by us. If you would like to see this please contact us in writing to the above registered address. We may make a small charge for providing this to you.